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All sales are final. Refunds and/or Exchanges are not available.

Refunds are not offered for returned or undeliverable packages.

If you receive slightly melted products, such as our candles, we apologize as we can not control the weather or temperatures your shipments will become exposed to.

Shipping: Items on our website are available and ready to ship within 5 business days unless otherwise stated. Orders placed after 3:00 pm MST will be processed on the next business day.

Items that are not ready to ship will be processed as indicated in the item listing and then shipped on the next shipping date.

Orders are shipped via USPS, UPS or Fedex unless otherwise stated. Tracking information, when applicable, will be provided.

Refunds:  Any product(s) arriving damaged and/or broken or if customer received incorrect items will be refunded at the purchase price paid.  We will require a photo of damages so we may file a complaint with the shipping service for any scenarios.  Your refund will be processed ASAP and sent to the original form of payment.  Thank you. 

2 Common Characteristics of Soy Wax:

1) Soy candles may arrive with slightly uneven textured tops, this is normal and a well known characteristic of the soy bean oil used to make soy wax.

2) Your candle may appear to have wet spots on glass. This is caused by temperature changes causing the wax to detach from the glass.

Both these characteristics have no impact on the quality of your candle. It will burn clean and toxic free.

We greatly appreciate your business .